Aussie Transit Solutions (referred to as "we," "us," or "our") is committed to protecting the privacy of your personal information. This Privacy Policy describes how we collect, use, and disclose your personal information in connection with our site and the services we offer, including airport shuttles, private car services, tour transportation, and corporate travel management. We provide airport transfers, corporate travel arrangements, group transportation, private charters and accessible transport.
Information We Collect
We collect personal information from you when you use our site or our services. The types of personal information we collect may include:
**Contact Information:** This includes your name, postal address, phone number, and email address.
**Travel Information:** This includes your flight details (airline, flight number, arrival/departure time), pickup and drop-off locations, travel dates, number of passengers, and any special requests or needs (e.g., accessibility requirements).
**Payment Information:** This includes your credit card details or other payment information necessary to process your bookings. We use secure payment gateways to process payments, and we do not store your credit card details on our servers.
**Account Information:** If you create an account with us, we will collect your username and password.
**Usage Information:** This includes information about how you use our site, such as the pages you visit, the searches you conduct, and the bookings you make.
**Device Information:** This includes information about the device you use to access our site, such as your IP address, browser type, and operating system.
**Communications:** Records of any correspondence you have with us.
How We Use Your Information
We use your personal information for the following purposes:
**Providing Our Services:** To process your bookings, arrange your transportation, and provide you with customer support.
**Improving Our Services:** To analyze how you use our site and services, and to identify areas for improvement.
**Personalizing Your Experience:** To customize your experience on our site and to provide you with personalized recommendations.
**Communicating With You:** To send you booking confirmations, updates, and other important information related to your travel arrangements. We may also send you promotional emails about our services, but you can opt out of receiving these emails at any time.
**Legal Compliance:** To comply with applicable laws and regulations.
**Security:** To protect our site and services from fraud and other security threats.
Disclosure of Your Information
We may disclose your personal information to the following parties:
**Transportation Providers:** We share your travel information with the transportation providers who will be providing your transportation services.
**Payment Processors:** We share your payment information with payment processors to process your payments.
**Service Providers:** We may share your information with third-party service providers who assist us with providing our services, such as website hosting, data analytics, and customer support. We ensure these providers are contractually bound to protect your information.
**Legal Authorities:** We may disclose your information to legal authorities if required by law or legal process.
**Business Transfers:** In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring company.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
Using encryption to protect your payment information.
Storing your personal information on secure servers.
Limiting access to your personal information to authorized personnel.
Implementing security procedures to prevent data breaches.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will securely delete or anonymize your personal information when it is no longer needed.
Your Rights
You have the following rights with respect to your personal information:
**Access:** You have the right to access the personal information we hold about you.
**Correction:** You have the right to request that we correct any inaccurate or incomplete personal information.
**Deletion:** You have the right to request that we delete your personal information.
**Restriction:** You have the right to request that we restrict the processing of your personal information.
**Objection:** You have the right to object to the processing of your personal information.
**Data Portability:** You have the right to receive your personal information in a portable format.
**Withdraw Consent:** If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.
To exercise any of these rights, please contact us at:
We will respond to your request within a reasonable timeframe and in accordance with applicable law.
Cookies and Other Tracking Technologies
Our site uses cookies and other tracking technologies to collect information about your browsing behavior. This information is used to improve our site and to personalize your experience. You can control cookies through your browser settings.
Links to Other Websites
Our site may contain links to other websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any websites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our site. Your continued use of our site or services after the posting of any changes constitutes your acceptance of the revised Privacy Policy.
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